Privacy Notice

This notice explains what we collect when you contact TIMEWELL Vietnam and how we use it.

What we collect

When you send an inquiry, we receive the details you enter: your name, email, optional WhatsApp number, the services you are interested in, location, preferred dates, and your message. If you email us, we receive what you send there.

How we use it

We use your details only to respond to your inquiry, prepare a proposal, and coordinate any arrangements you confirm. If an inquiry can't be delivered to our inbox, we keep a copy for up to 30 days so we can still reply, then it is deleted automatically. Where an arrangement involves a partner (for example a driver or interpreter), we share only what they need to deliver it.

What we do not do

• We do not sell your details or use them for advertising.
• We do not use tracking or advertising cookies on this website.

Please do not send passport scans or other sensitive documents through the website form. If documents are needed, we will agree a suitable way to share them.

Spam protection

The inquiry form uses Cloudflare Turnstile to block automated spam. It may process technical information about your browser for that purpose.

Your choices

You can ask us to see, correct, or delete the details we hold about you at any time by emailing inquiries@timewellvietnam.com.